Senior Manager, Projects


The Company is seeking a Senior Manager, Projects to drive projects and provide oversight to the day-to-day operations for the Company’s multifamily portfolio based in the San Francisco Bay Area. The Senior Manager, Projects is responsible for planning and managing project objectives and driving the project from inception to completion, capturing project scope, facilitating solution development, collaborating with departmental and Senior / Executive Leadership, and leading team members using standard project management methodologies and tools. The Senior Manager, Projects will play a pivotal role in ensuring that the Company is operated as a “best of class” residential management company.

The Company is a property management company focused on managing residential apartment properties in the Bay Area. The Company seeks to attract and retain motivated real estate operations professionals with an established track record of system building and problem solving within a fast-paced environment.

At Ballast, we believe it is possible for renters to experience San Francisco’s old-world charm without having to endure the 70’s avocado fridge. We work hard to find historic apartment buildings in all the best San Francisco neighborhoods. Our architectural crew then carefully renovates each structure, restoring its unique characteristics, and builds modern amenities into the units. We believe living spaces should have integrity and are deeply committed to our tenants.


Primary Responsibilities

  • Organize and guide property management processes in accordance with established state, city, and internal policies in addition to standard project management procedures
  • Identify project objectives, potential risks, and suggest solutions
  • Work with the Director to establish and maintain a set of standard metrics for various departments
  • Suggest improvements to employee performance metrics, training programs, and internal standard operating procedures
  • Manage communications with vendors as well as internal and external stakeholders
  • Lead interdepartmental projects and report on KPIs to the Director and executives
  • Develop internal standard operating procedures and document those SOPs on the company’s knowledge base
  • Provide performance feedback to the manager of each project team participants


Minimum Requirements and Qualifications

  • Bachelor’s Degree in a related field
  • 3-4 years of experience in operations within residential real estate including: accounting, finance, leasing, landlord/resident relations, and property management is preferred
  • Minimum two years of project management experience, preferably in real estate
  • Proven ability to independently develop solutions to complex challenges, present to stakeholders and obtain buy-in from executives, managers, and team members
  • Industry certifications preferred (PMP, PGMP, ARM, CCRM, CCIM, etc.)
  • Experience with Microsoft Office suite and strong Excel abilities
  • Familiarity with and Yardi preferred
  • Knowledge in multifamily property operations preferred


Key Skills and Competencies

  • Excellent communication skills and ability to maintain effective documentation in keeping with company policy
  • Capability to solve problems logically and make well-reasoned business decisions
  • Exceptional leadership skills with ability to motivate teams, remain calm under pressure, remain organized while multi-tasking, and produce result-oriented solutions
  • Familiarity with inventory management, cost management and time management


Ballast and its affiliates are committed to creating a diverse environment and are proud to be an equal-opportunity employer.  All qualified applicants will receive consideration for employment, and we prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  We are also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We thank all applicants who have applied however only those selected for an interview will be contacted.