Team Category: Operations
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Will Surber
Will is a Senior Administrator with Ballast’s property management affiliate. Will’s primary responsibilities include working with the leasing team to optimize operations, workflow, and to provide support for the team to reach their monthly leasing goals. Will has a decade of experience in the real estate industry and was a…
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Karly Booth
Karly is a Senior Administrator of the Revenue Management team. She assists in communicating with residents on past due balances, assisting residents with rental assistance applications, and answering ledger related questions. Prior to joining the team, Karly worked in property management where she managed rent collection and assisted with property…
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Terry Robinson
Terry is a Manager at Ballast’s property management affiliate. In this role, Terry provides guidance to the communications team and works closely with residents to ensure sensitive concerns are addressed with care. Before joining the Ballast team, Terry worked in the tech industry as a leader…
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Garrett Maddex
Garrett is a Manager on the Property Operations team. Garrett oversees the Move Out team to ensure that all residents have a smooth move-out process at the end of their tenancy. Garrett began his career in the PropTech space, then moved into various property management roles throughout the Bay Area…
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Sharifa Lawson
Sharifa oversees the Marketing team at Ballast’s property management affiliate. Bringing over ten years of experience in multifamily operations, marketing, and training, she specializes in developing and implementing comprehensive workflows, vendor relations, financial planning, digital and print advertising, and reporting. Adept at managing diverse portfolios, including new…
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Leah Trosper
Leah is a Senior Administrator for the Leasing team at Ballast’s property management affiliate. She oversees the leasing administrative team by providing ongoing training and support both to the overseas and US-based administrative staff. Leah has been in the Real Estate industry since 2018, and prior to working for Ballast,…
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Shelby Will
Shelby is a Senior Administrator with Ballast’s property management affiliate. She works with the leasing team to ensure that leases are sent out accurately and efficiently. Prior to joining the team, Shelby worked in property management, has experience in real estate sales, and has worked in commercial real estate management.
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Alex Stelly
Alex is a Manager at Ballast’s property management affiliate. In this role, Alex provides continuous guidance and support to the communications team, internal teams, and tenants. Before joining the team, Alex worked in construction as a project coordinator, in property management as a leasing agent, and as an administrative assistant…
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Camille Brown
Camille is a Senior Administrator for the Property Operations team, handling complex tenant inquiries and system management for the team of administrators. Prior to joining Ballast, Camille worked in property management in Oakland and Berkeley with FPI Management, and as a designer for Richmond American Homes. Camille earned her Bachelor’s…
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Tiffany Tran
Tiffany is a Senior Administrator at Ballast’s property management affiliate. She oversees the onsite office administrators and works closely with residents to ensure concerns are resolved in a timely manner. Prior to joining Ballast, she worked as a research intern at a commercial mortgage brokerage company. Tiffany holds a BBA…